OKUMA encoder, ER-HC-7200D (EXCHANGE)
UNIT COST: n/a
CORE CHARGE: n/a
UNIT COMES WITH A FULL (1) YEAR WARRANTY.
Exchange unit pricing is for the unit cost plus the core charge; the core charge will be refunded back providing we receive your defective unit IN REPAIRABLE CONDITION at our repair facility within 15 days from date of purchase.
Please provide the reason of failure so that we can add it to the Core Return form that we will send you; record alarm info (LED indicators, alarm number, failure conditions, etc.)
NOTE: Alarm #'s shown on your CNC's monitor are not always complete; also look at the unit in question for possible additional alarm info.
Simply print out the Core Return form and send with your defective unit to the address on the form.
For more info/availability, call (585) 742-1490 or email parts.